Brilliant Work at Bentinck Crescent!

Congratulations to the team at Bentinck Crescent in Northumberland, who have been rated as ‘Good’ in all areas of their latest CQC Inspection.

The service, which is home to seven people with learning disabilities, was praised in particular for its happy, relaxed and pleasant atmosphere. The report also commended the staff team for supporting people to follow their interests and hobbies, as well as pursuing new activities.

Under new management, the service has been significantly modernised in recent months, particularly around care planning, paperwork and staff development. Staff told the CQC Inspector that they felt involved and valued as part of the team.

Debra Stewart, Service Leader at Bentinck Drive, says: “The team are so dedicated to giving the best care and support possible, and are really deserving of this praise.”

“We work really well as a team and everyone’s ideas and thoughts are taken on board, as we all have the shared aim of great lives for the people we support.”

Phil Pegler, Interim Chief Executive Officer for Community Integrated Care, says: “The team at Bentinck Drive are a fantastic example of how great we can be when we come together.”

“We’re continuously focussed on providing great support that is praised by our regulators, which is exactly what the team have achieved. Well done to everyone involved.”