Community Integrated Care Recognised With Top Communications Award Nominations

Community Integrated Care has been nominated for four top accolades at the Chartered Institute of Public Relations (CIPR), Pride North West Awards and Institute of Internal Communications (IoIC) Awards. These successes recognise our efforts to improve engagement with our 5000-strong workforce, as well as our innovative approaches to community partnerships.

We were recognised with the CIPR Internal Communications Campaign Award for our efforts to introduce Office 365 – an innovative Microsoft IT platform, which offers a host of features to promote internal collaboration and communication, including internal social network, Yammer. Our in-house Internal Communications Team of two effectively launched the platform in a way which best engaged our network of carers, and in doing so delivered better connectivity and information sharing.

We were also recognised in the ‘Best Community Relations Campaign’ category, for our pioneering community engagement work in making EachStep Blackburn, our new £5m dementia care service, a hub for the local community. In a one year campaign, we built partnerships with a host of groups who could help our service to make a bigger social impact and enhance the lives of the people we support. This campaign has seen the home develop unparalleled local connections, with it working with the likes of the South Asian community leaders – One Voice, Blackburn Rovers Community Trust, and leading several community and health groups.

Our Internal Communications team were also recognised with two awards at the Institute of Internal Communications Awards. They have been recognised with a ‘Best In-House Team’ nomination, recognising a host of successes in 2015/16, including their creation of the charity’s first ever Internal Communications and Engagement Strategy.

They have also been recognised with a nomination in the ‘Best Event’ category, for their creativity and ambition in launching social network, Yammer, to our diverse and dispersed national workforce.

We are the only social care charity recognised in both of these awards. Our success has seen us placed alongside a host of national brands, including: British Airways, Aviva, Anchor, Tesco, RBS, Bank of England, Waitrose, Virgin, KPMG, Nationwide & Muller UK.

Danielle Chan, Head of Customer & Stakeholder Engagement, said: “Community Integrated Care’s Internal Communications Team was set up just over a year ago and has achieved an incredible amount in that time; from the delivery of the charity’s biggest ever piece of employee research; the introduction of new technology platforms; the relaunch of our much-loved charity magazine; to behaviour change training campaigns. It goes without saying that it has been a huge year and I’m thrilled that we have been recognised for this with these three accolades.”

John Hughes, Head of Communications and Marketing for Community Integrated Care, said: “It’s incredible to have been recognised by the Chartered Institute of Public Relations for our Community Relations efforts. When we planned our EachStep Blackburn dementia service, we had a vision of launching Britain’s most connected dementia care service and have gone some way to achieving this vision. It’s an honour for these achievements to be recognised.”